Information about fees, complaints and regulation
I am regulated by the Bar Standards Board
I work in the areas of:
Commercial Litigation
Chancery Litigation
Property Litigation
Personal Injury Litigation
Insolvency
Also:
Mediation as advocate and mediator
I represent clients in Court in these areas and give advice as well as drafting Court documents.
I normally charge on a fixed fee or hourly rate basis and my normal hourly rate is 150 GBP per hour. I do not currently charge VAT. I will also conduct litigation on a CFA basis.
I contract on the Bar Standard Terms.
Anyone, whether a solicitor or member of the public may contact me for a quotation at petercauston@btinternet.com or telephone 07989390447 although I do not currently conduct direct access work so I have to be instructed by a solicitor.
Timescales depend on my personal availability and diary.
Clients can complain to the Legal Ombudsman if they are unhappy with the final response to their complaint or if their complaint has not been dealt with within 8 weeks and Clients who have a right to complain to the Legal Ombudsman are individuals and broadly speaking small businesses and charities.
My complaints policy is set out on my Complaints Page.
Complaints can be made to the Legal Ombudsman
Contact details are as follows:
www.legalombudsman.org.uk
The Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
enquiries@legalombudsman.org.uk
telephone 0330 555 0333
More information is available on their website http://www.legalombudsman.org.uk
The link to the decision data on the Legal Ombdusman's website is http://www.legalombudsman.org.uk/raising-standards/data-and-decisions/#ombudsman-decision-data
The decision data on the Legal Ombudsman's website shows providers which received an ombudsman's decision in the previous 12 months. In each case the data shows whether LeO required the provider to give the consumer a remedy.
The link to the Barristers' Register page on the BSB's website is
https://www.barstandardsboard.org.uk/regulatory-requirements/the-barristers'-register/
The BSB's Barristers' Register shows 1) who has a current practising certificate and 2) whether a barrister has any disciplinary findings, which are currently authorised by the BSB.
I also provide details of the EU ADR Platform for consumer complaints where it cannot be resolved internally:
https://ec.europa.eu/consumers/odr
We use independent mediators through my company and ADR Provider ProMediate (UK) Limited
https://www.promediate.co.uk